Chamber members were given a valuable behind-the-scenes look at one of Lancashire’s most established manufacturing success stories during a recent member visit to Baxi, the Bamber Bridge-headquartered heating and hot water specialist.

The visit offered businesses from across the Chamber network the opportunity to see first-hand how a company with deep roots in the region continues to innovate and invest in the future of energy and manufacturing. 

Established in Preston in 1866, Baxi has grown into one of the UK’s best-known and most respected brands in its sector, employing around 1,200 people and playing a significant role in the local economy.

During the visit, members toured Baxi’s boiler assembly line and cylinder manufacturing operations, gaining an insight into the scale, precision and expertise behind the company’s production processes. 

From design and engineering through to final assembly, the visit showcased the strength of advanced manufacturing in Lancashire and the specialist skills required to compete in a rapidly evolving market.

For Chamber members, the visit was more than a tour of a major employer. It was an opportunity to exchange ideas, strengthen connections across the business community and better understand how established manufacturers like Baxi are responding to changing customer expectations, sustainability priorities and the transition to cleaner energy solutions.

Member visits such as this continue to play an important role in showcasing the innovation, expertise and ambition found across the Chamber network. By opening their doors to fellow businesses, companies like Baxi help create stronger commercial links, share best practice and demonstrate the depth of capability that exists within the region’s business community.

Chamber member, Rebecca Cooper, from This Kind of HR, said: “Attending the recent factory tour at BAXI’s Bamber Bridge site, organised by the North and Western Lancashire Chamber of Commerce, was an insightful and highly worthwhile experience.

“The visit provided a valuable behind-the-scenes look at the manufacture of cylinders and boilers, bringing to life the complexity, precision, and coordination required across the production process. Opportunities like this are incredibly important. They deepen understanding of different roles, environments, and the day-to-day challenges faced within industry.

“What stood out most was the clear commitment to World Class Manufacturing principles, evident throughout the site. Equally impressive was the strong people-centric culture: from a visible focus on safety, to investment in apprenticeships and multi-skilling, and the recognition of long service through celebration boards.”